Community Center FAQs

Do I have to pay for the entire rental up front to reserve the space?

Both the deposit and full rental amount are due at the time of the reservation. However, we offer a very generous refund policy. You can cancel one (1) week in advance and be eligible for a full refund.

How late can my event run?

All events, classes and activities at the community center must cease at 9:00 pm. Because we are a self-service facility, breakdown of the event must be completed by 9:00 pm as well. Breakdown includes, sweeping, mopping, light cleaning, wiping down tables, stacking chairs and returning the room back to its original configuration. Please note that breakdown of a medium-sized event can take up to an hour.

Can I come in early for set up?

You are only admitted into the rental space at the time listed in the rental agreement. If you need additional setup time, please plan and book accordingly. See “Can I make changes to my rental?” for more information.

Do you provide staff for setup and break down of my event?

The community center is a self-service facility, meaning that event preparation, setup and breakdown are required of the renter. However, tables or chairs are available free of charge.

Can I make changes to my rental?

Changes can be made to your rental at least one (1) week prior to the event date. During the week of your rental, you may add time to your event if it is available but not reduce time.

If I cancel my rental, will I be eligible for a refund?

All classroom rental cancellations require at least one (1) week in advance from the date of the rental for a full refund. Cancellations made within a week of the start date of the rental forfeit all rental fees but are still eligible for a deposit refund. Auditorium rentals require thirty (30) days advance notice to be eligible for a rental refund.

Is there a deposit required to book the facility for a special event?

Deposits vary per area. There is no deposit required for classroom rentals. There is a refundable $100 deposit required for the multipurpose room and kitchen. There is a refundable $200 deposit for the auditorium. Special events in Laurel Park require a deposit of $150.00.

How is my deposit refunded?

The deposit will be refunded after it has been determined the facility remained in its original condition, no damage occurred and the event ended at its scheduled time. If you paid by credit card, the credit will be returned to the original card used in the transaction within seventy-two (72) hours of being processed. If you paid by cash or check, the deposit will be mailed to the listed address on the account within 3-4 weeks from processing.

Is parking available at the community center?

Free two-hour street parking is available as well as a three-hour parking lot at the Police Department across the street (Lot #26). Street parking is enforced from 8:00 am – 8:00 pm. Parking permits allowing for extended time are available at the front desk when attending community center activities. Permits are valid around the perimeter of the community center, down Laurel Street and Lot #26.

Can I have amplified music at my event?

Amplified music approval varies. For a band or a DJ, you must rent the Auditorium due to a strictly enforced noise ordinance in the neighborhood. Sound equipment is available for rent through the community center. Laurel Park is approved for amplified sound as well but only a limited number of events per year. Low level amplified music and/or acoustic bands are allowed in the remaining classrooms.

Is Wi-Fi available at your facility?

Wireless high speed internet access is available for free through Cruzio. There are no password requirements. Just simply connect to “Louden Nelson Cruzio Hotspot” and agree to the terms and conditions.

Can I have alcohol at my event?

Alcohol (beer and wine only) is allowed at the London Nelson Community Center. All events serving alcohol must be reviewed by the Center's Supervisor and pay a refundable $200 deposit. In cases where alcohol is vended, an additional permit from the Alcohol Beverage Control (ABC) Agency will be required as well notification/approval from the Police Department (SCPD). Alcohol is not allowed in Laurel Park.