You Are Not Alone

Being alone and isolated is one of the greatest fears of older adults
The Santa Cruz Police Department ‘You Are Not Alone’ (YANA) program is a FREE service that allows older and disabled adults to have comfort and security in the knowledge that someone is checking in on them on a regular basis.

YANA is a free service coordinated by Santa Cruz Police Department Volunteers who make regular contact with YANA participants both by phone and with home visits. The mission of the program is to promote peace of mind and security for the City of Santa Cruz’s older adults living alone and their families. YANA is an excellent resource for seniors who enjoy living independently, but do not have friends or family available to regularly check in on them. Please note we do not provide medical assistance, but rather a measure of security with our visits.

How It Works

Telephone calls and home visits by police department volunteers are made at prearranged times.

If the participant does not answer the phone call or answer the door at the prearranged time, family, friends and neighbors are contacted.

If the participant does not answer after several attempts at contact, a series of steps follow to ensure the participant's safety and well being.

YANA Is Free!

  • Telephone Calls
  • Home Visits
  • Peace of Mind
  • Security

Peace of Mind, Comfort and Confidence

Providing peace of mind and sense of comfort and confidence for the city's homebound seniors or disabled citizens who enjoy the independence of living alone.

Community Connection

Isolated people are at higher risk of exploitation from perpetrators who target older adults and those who lack social support. By staying connected to the community, participants can reduce the chance of being victimized.

Reducing Isolation

Isolation can cause individuals to develop hoarding like behavior due to fear of running out of necessary items. Hoarding can lead to unsanitary and unhealthy living conditions. YANA volunteers can help reduce the feeling of isolation.

FAQs

I need assistance filing out the application. Can you help?

We would be happy to assist you. Give us a call at (831) 420-5916 or email us at scpdvolunteers@cityofsantacruz.com.

How can I submit the application?

You can submit the completed application by either emailing the completed application to scpdvolunteers@cityofsantacruz.com or by sending the application via mail:

Attn: YANA
Santa Cruz Police Department
155 Center St.
Santa Cruz, CA 95060

Can I refer a loved one to YANA?

Yes, you may. Send an email to scpdvolunteers@cityofsantacruz.com or call (831) 420-5916 for more information. If we do not answer your call, we will return your call soon.

How can someone qualify for YANA?

  • You must be a City of Santa Cruz resident.
  • The registration form must be fully completed and contain at least one emergency contact.
  • The registration form must have the original signature of the participant.
  • Participant must have the ability to answer phone calls.