Information Technology

The Information Technology (IT) Department provides technology services to support City departments and the community through online platforms. The department’s primary objective is to deliver business-driven, efficient, quality technology solutions and services for the City of Santa Cruz staff and the public.

Our Mission

Cultivating Increased Connectivity of people, technology, and processes.

The Information Technology (IT) Department's mission is to efficiently deliver business-driven, quality technology solutions and services for the City of Santa Cruz staff and public.

To this end, IT focuses on infrastructure, communications, business services (including Geographic Information Services - GIS), workplace services, relationship management, and administration services.

IT Services

Client Services

• Technical Support
• Endpoint Management Productivity
• Collaboration

Process & Application Solutions

• Application/GIS
• Programs & Projects
• DB & Systems Admin
• Process Improvement

Infrastructure Services

• Wired/Wireless Network
• Server & Storage
• Backup
• Network/Asset Security

Strategic & Administrative Services

• Strategy
• Personnel
• Purchasing
• Budget Management